To maintain order of the world, our brains link objects, gestures, and symbols with our feelings, memories, and life experiences. We mentally associate ourselves with such things as endorsements, sights, sounds, colors, music, and symbols, just to name a few. This association allows us to make judgment calls when we don’t have the required time to do thorough research.
Master Persuaders take advantage of association to evoke positive feelings and thoughts that correspond with the message they are trying to convey. In this sense, you, as a persuader, can actually arouse a certain feeling in your audience by finding the right association key to unlock the door. Associations are not the same for all people–obviously, each person has their own set of triggers. However, once you understand the general rules, you can find the right associations to match any prospect. And of course, some associations are universal for an entire culture.
Another aspect of the Law of Association is the use of affiliation. Persuaders want you to affiliate their company with positive images, feelings, and attitudes. We tend to affiliate our feelings with our surroundings and environment and then transfer our feelings to those we are with. For example, one frequently used technique is to feed take the prospect to lunch. Why? Because people like the individuals and the things they experience while they are eating (if the food and company are good). The idea is to link something positive in the environment with your message.
For example, a good game of golf, a weekend at the beach, NFL tickets, or an exotic cruise would all typically build positive associations and feelings in your prospects. Do you remember ever noticing how, after a crushing victory, sweatshirts sporting the university’s logo were seen all over the place? People want to be associated with winners. In fact, a study showed that when a university football team won, more students would wear that college’s sweatshirts. The bigger the victory, the more college sweatshirts become visible. When you bring positive stimuli into the situation, you will be associated with the pleasant feeling you have created.
We are now going to discuss four different affiliations that are most often used. They are as follows: advertising, sponsorships, images, and color. Each of these techniques has a unique role in affiliation.
Advertisers and marketers use affiliation to evoke valuable associations in the minds of their prospects. They know that babies and puppy dogs automatically carry great associations of warmth and comfort in the minds of their audience. Consequently, we see tire commercials with babies and car commercials with puppies, even though cars and tires aren’t really warm and cuddly. These warm appeals grab our attention and create positive associations in our mind.
Want some other examples? Consider some of the popular slogans: «Like a good neighbor,» «The same as home-style cooking,» «Like a rock,» and «The breakfast of champions.» Using slogans in this way, marketers are able to readily create positive feelings and associations without having to create a new image. They simply create even stronger and more positive associations with what already exists.
One of the most common examples of advertising affiliation occurs in the alcohol and cigarette industries. How often do you see a lung cancer patient in a cigarette ad? Instead, advertisers in these industries use young vibrant people who are in the prime of their lives. The beer companies want you to associate drinking beer with having fun and attracting the opposite sex. Their ads portray images of men and women having fun, while surrounded by beer. Their message is, «If you aren’t drinking, you aren’t having fun.» On an intellectual level, we all know that these are just advertisements, but the associations they arouse in us stick in our minds.
When companies need to change their image, they usually find a good cause to latch on to. They will typically find a good social or environmental issue they can tap into. For example, an ice cream company advertises their support for an environmental movement, or yogurt companies start a campaign to stop breast cancer. You also see patriotic endorsements being employed to create a positive association in your mind. The simple sight of the American flag, or the phrases «Buy American» and «Made in America,» can trigger instant positive associations.
In the 1970s, the big American car still dominated the U.S. automobile scene. American carmakers had no fear of imported automobiles. There was a tradition in most families to always buy the same make of car. Imports were associated with being cheap, unreliable, and a waste of money. When the baby boomers came along, however, they became better educated and they refused to blindly follow the guidelines laid out by their parents. They viewed imports as having better gas mileage, greater reliability, and lower prices. The negative association shifted suddenly from foreign cars to American-made cars and the rest is a history. American carmakers were almost put out of business by this shift, and they, still to this day, lose big market share to imported cars. As the tide turned, American car companies had to learn to make new associations with their cars.
Closely related to advertising is the notion of sponsorship. Companies and organizations sponsor events that they believe will produce a positive association in the eyes of the public. They hope this positive association will transfer over to their company. The Olympic Games pull huge sponsorships–companies pay big money to get their name and products associated with the Olympics. What company wouldn’t want to be associated with peace, unity, perseverance, determination, success, and winning the gold? The affiliations that companies create for us are very strong and memorable.
Let’s try an experiment: Think about the following beverages and pay attention to the images that come to your mind while you do so.
Volvo — Toyota
Mercedes — Rolls Royce
Hyundai — Chevy
Ford — Porsche
The images we see create attitudes within us. It is no random accident that most U.S. presidents have pet dogs in the White House. Consciously and unconsciously, a loving, obedient, trusting dog creates a positive image of its owner. Voters would be more likely to reject a politician who preferred cats, hamsters, snakes, ferrets, or tarantulas.
It really isn’t a secret that we are abundantly influenced by imagery when making everyday decisions. We are much more likely to donate to someone wearing a Santa Claus suit than to someone in street attire. We are more trusting of a sales rep wearing a gold cross around his neck. Sports bars decorate their walls with jerseys and other sports paraphernalia.
Credit card companies are among the greatest users of imagery and association. Because credit cards give us immediate gratification without us having to face the negative consequences until weeks later, we often think of the perceived positive associations before the negative ones. Consumer researcher Richard Feinberg conducted several different studies testing the effects credit cards had on our spending habits. He came across some very interesting results. For example, he found that restaurant patrons gave higher tips when using a credit card as opposed to cash. In another case, consumers were found to show a 29 percent increase in their willingness to spend when the merchandise was examined in a room displaying MasterCard signs. More interesting still was the fact that the subjects were unaware that the MasterCard signs were an intentional and calculated part of the experiment.
Learning how to persuade and influence will make the difference between hoping for a better income and having a better income. Beware of the common mistakes presenters and persuaders commit that cause them to lose the deal. Get your free report 10 Mistakes That Continue Costing You Thousands and explode your income today.
Application Questions
What images can you use to trigger the right a emotions during your persuasive presentation?
What image are your trying to create with your product, service, or cause?
What attitudes will the images trigger?
Conclusion
Persuasion is the missing puzzle piece that will crack the code to dramatically increase your income, improve your relationships, and help you get what you want, when you want, and win friends for life. Ask yourself how much money and income you have lost because of your inability to persuade and influence. Think about it. Sure you’ve seen some success, but think of the times you couldn’t get it done. Has there ever been a time when you did not get your point across? Were you unable to convince someone to do something? Have you reached your full potential? Are you able to motivate yourself and others to achieve more and accomplish their goals? What about your relationships? Imagine being able to overcome objections before they happen, know what your prospect is thinking and feeling, feel more confident in your ability to persuade.
Camisetas Los Angeles FC Página web oficial del Universidad Católica de Murcia CF. Noticias, fotografías, resultados y todo lo que necesitas saber del equipo universitario.
